Privacy notice
How we handle trip-planning information.
Effective October 6, 2026 · Last updated October 7, 2026. This notice covers email contact, site visits, the curated text-chat demo, and messages you choose to send to our Facebook Page.
Who operates this site
Global Paradise is operated by Canmexx S.E.N.C., based in Saint-Hubert, Québec, Canada. Contact our Privacy Officer at global.parardise.24@gmail.com for questions or requests about personal information.
What you choose to send
When you email us, we receive your email address, your name if you include it, and the trip details in your message, such as destination, dates, and preferences. We use this information to answer your inquiry and discuss the trip you requested. You can choose not to email us, but then we cannot reply to a private inquiry. Please do not send passport numbers, payment-card or banking details, passwords, or medical information.
The website’s inquiry form is not accepting submissions. Live AI and the voice concierge are also off. We will update this notice before enabling them.
Website and demo chat
Our hosting provider may process technical request information, such as an IP address, browser information, requested page, and time, to deliver and protect the site. When you open the concierge, the site uses a one-hour session cookie named gp_visitor to support interactive requests and basic rate limits. Each time you send a demo-chat question, your browser sends the current conversation to our site server, which uses the latest question to return a prepared travel suggestion. In the current demo mode, the conversation is not sent to a paid AI model or saved to the travel-inquiry database.
Facebook Page messages
If you message our Facebook Page through Messenger, Meta operates that service under its own Privacy Policy. We may receive the profile name shown to our Page and the messages you send, and use them to answer your inquiry. Please do not send passport numbers, payment-card or banking details, passwords, or medical information in Messenger.
Scripted Messenger FAQ auto-replies are not active. If we activate them after review, they may answer only prepared questions about destinations and how to inquire. A person will handle trip quotes, bookings, payment questions, complaints, and questions the script cannot answer confidently. We do not take payments through Messenger.
Providers and booking links
Vercel hosts this website, and Google provides the Gmail account that receives inquiries. These services may process information outside Québec, including in the United States. Our Booking.com affiliate links use CJ tracking; when you follow one, CJ and Booking.com may handle click and booking information under their own privacy practices. We also link to Expedia, Viator, GetYourGuide, Guero's Digital Shop, Facebook, and Instagram. These are independent external sites with their own privacy practices. Reservations and payments happen on the partner's site, not here. See our affiliate disclosure.
How long we keep inquiries
Our retention policy is to keep our business records of email or Messenger inquiries until the end of a trip you confirm to us, then delete them when that purpose is complete. If no trip is confirmed to us, we delete our records when they are no longer needed, and no later than six months after our last reply, or six months after we receive your message if we never reply. A legal obligation may require us to keep some information longer. The Privacy Officer reviews any uncertain trip status individually. Meta may retain Messenger platform copies under its own policy; deleting our business records does not mean Meta has deleted its copies.
Your choices and requests
Within Canmexx S.E.N.C., the people who may access an inquiry are those responsible for answering it or handling privacy requests. You may ask to access or correct information we hold about you, withdraw consent to its use or disclosure, request deletion, or raise a privacy concern by emailing global.parardise.24@gmail.com. We review and answer privacy complaints through that address in accordance with applicable law, including any legal or contractual limits. You may also contact the Commission d’accès à l’information du Québec. You can choose not to use the demo chat or follow external booking links.
The online inquiry form, live AI, voice concierge, and scripted Messenger FAQ auto-replies are not active. We will review and update this notice before enabling any of them.